Please feel free to contact us about anything you might have questions on.
For all customer care needs please feel out the form above or call us at 1.800.262.3095. Our Customer Service team can be reached Monday through Friday from 9 am to 5 pm, Mountain Standard Time.
Did you have a great experience with one of HerbalDoc’s products? We would love to hear about your experience, just feel out the form below. By sending us your experience you give permission to HerbalDoc to use your comments and name on marketing materials.
Want to send us a Christmas card or other physical mail? Our mailing address is:
6547 N Academy Boulevard #1017
Colorado Springs, Colorado
Should a product return become necessary for any reason, please receive a Return Authorization Number by filling out the form found at the bottom of our Return Policy page (to better understand the Return Authorization Number please read point one and two on our Return Policy). Customer Service will respond to your request for a return authorization number within 48 business hours. For more information about product returns please review our Return Policy.
REFUND OR REBATE?
Please remember that rebates and refunds will be fulfilled within 10 to 12 weeks from the time we receive it in the mail. Be sure to follow the directions and don’t forget to provide your full name and address, this helps ensure a quick turn around time. Please note, refunds must be submitted within 30 days of purchase. All refunds are based on the price when purchased and take 10 to 12 weeks to process once received.